All Fire damage events are a little different, and require a distinctive solution, however the common practice stays the same. The steps listed below explain our process for the “typical” fire damage emergency.
CGCI Management provides a comprehensive service in the event of a catastrophe, fire or flood. We assist your insurance company in managing your building and contents claims by providing a wide range of restoration services.
Step 1: Emergency Contact
The restoration process begins when you call the CGCI Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch our professional team with the appropriate equipment and resources. We will work to develop a scope of remedial and restoration activities with your insurance company. ALWAYS – Our customer is you and that is our first priority!
Step 2: Inspection and Fire Damage Assessment
Our restoration Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, water structural and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, boarding up missing windows and walls and place tarps on damaged roofs is important to prevent further damage.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process according to industry approved standards.
Step 5: Removal of Smoke and Soot from All Surfaces
The CGCI Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We will clean, repair, rebuild to finish all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. CGCI has fully accredited staff and is a Georgia Licensed General contractor. Utilizing combined experience of highly trained professionals with more than 200 years of restoration experience.